What is the turnaround time?
Production is typically 3 to 6 weeks after proof approval and payment. Timing depends on hat style availability and order size.

What is the order minimum?
25+ hats per design

Can I mix colors or styles?
Usually yes if the decoration stays the same. Some styles require color minimums. Tell us what you want and we will confirm.

Do you offer design support?
Yes. We can refine your art or create a fresh concept. Choose full design help, light tweaks, or no help needed.

What files do you accept?
Vector files are best, AI, PDF, SVG. High resolution PNG, 300 dpi, also works.

What decoration options do you offer?
Embroidered patches, woven patches, and high quality Printing. We will recommend the best method for your design and budget.

Which hat brands and styles can I choose?
Popular trucker, rope, snapback, foam, and dad styles from trusted suppliers. If you need a specific brand, ask and we will source it.

Do you offer rush service?
Often yes. Rush capacity depends on the calendar. Fees apply. Tell us your date and we will advise.

What payment do you require to start?
Invoice must be paid before production.

What is your return policy for custom orders?
Custom items are final sale. If there is a quality issue, contact us within 7 days and we will make it right!